ok below the details , my friend u can look from the friendster hehe1!! i post details over there!!! here juz to share picture!!! lastly must thanks to Mr.Warren who spent his time for me!! i knew he busy!! thanks for fulfill my request!!! i a lucky boy!! haha!!!
ok what yesterday or last few days happen , I almost can remember it much!! sien dulan!!! want to write but alwiz forgot to write or lazy to write!!! haih!! so hope can got a machine like sensor my sound , then write it out itself!!! yest quite a bad day!! cuz i was taught by the CEO , housekeeping and room service!!! Ceo , fcuk me cuz i didt clear the breakfast !!! mcb!!! not my fault , me and diana edi tell steward to come at 11.30am cuz the owner came to have his breakfast at 11am, mcb!! scream at me laugh for fck!!! mcb!! sei fei po!! nvm juz put in it my mind! next time must call the mother fcuk stupid steward ppl to come on time!! sien!!! walk slow , clear also slow!!! then something wrong with the room 1218 and 1219
one of the staff , kersevan, collected Rm1500 depo from the guest while this guest is fully paid by his friend Rm 756.oo nett yest!!! so meesssy !! make diana so frustrated and in bad mood 1!! she thought it was izhar and emran fault!! phew lucky legend crest staff didt did any wrong thing!! cool!1 i go 1218 check whether the room is occupied!!! great !!! nothing is ppl stay at there!!
cool, when i was on my way to have my lunch suddenly!!! saw the datuk!!! i suppose to escort him to room cuz diana told me be4!! then i faster turn back and run back to the lounge!! haha!!! lucky i was there to help diana to escort him!!! escort nvm lor!! got benefits haha!!! i got RM5 tips!! hehe!!! cool man!! after that juz chill and go eat !!! then I go have lunch and buy a japanese version of coca cola !!! hehe!!!
then what I was wanted to say is !! Penang food promotion and is launched by tan sri tuan lim guan eng!! haha!! cool!!! i also got chance to follow diana and mr.raj to check the penthouse which cost Rm6000.00++ a night!!1 cool rite!!! damm yeng!!! unbelieveable!!!
Thursday, May 29, 2008
Wednesday, May 28, 2008
Thursday, May 22, 2008
Memorable , Fascinating , Interesting
Quite long time i did't write my blog edi!!! Here sure got something i wolud like to write on and share about!!!
First thing What i remember was Mr.Asad gave me Rm100 tips !!! + other tips i think i got Rm130 gua!!! hehe!!! quite a good thing happen to me!!! later on is Miss monica , she is mr.taimur right hand woman!!! she represent the asian!!! quite a big position she have!! hehe f*ck!!! damm Fu*k!!! dulan !! i really forgot what i want to write edi!! got plenty of things wanna write and split it out!!! sien!!
most memorable is me and my executive , diana v check 25rooms in 1 hour 30 min times!!! is reallly an unforgettable experience!!! i think i really get some knowledge over here!!! staff here is OK and friendly to me since i was trainee!!!
the time with diana was such a rush!! as she mention this guest is tourism malaysian board ppl coming in!!! that why we have to make sure the 100% ok and evthing is perfect to them!! hotel business is depend on them!!! I check the 25 bathroom make sure evthing is ok and 1 thing must make sure is NO FU*KCing hair inside the bathroom however i check 99% of room got hair!!! wtf the housekeeping ppl doin!!! gth la ask them!!! safety box have to check as customer normally hand dunno what happen!!! must touch and make it lock!! I saw different types or room and quite understand what the hotel do for business and my exe also told me some tips whenever i stay at hotel!! haha!! later on some weird things happen to me and exe!!! whenever we wannna go to the floor to check the room!! the lift will automatically press the floor number!!! gosh!!! sob!!! really got ghost meh!!! sien!! better let me see u be4 i kill u!!! haha
Others day I rememeber I with Mr.Ravi , legend worldwide manager!!! really a cool guy!!! speakable person who can make u satisficed!!! superb fun and enjoyable i able to see 2 apartment bedroom !!! really a lucky guy!!!
consider lucky!! hold on first!! hehe , My executive , diana also treat me KFC the day after 2morow !!! such a luckable day!! haih really a remarkable day for me!!!
Working there is really quite fun and can say is win win situation!! even no money was paid!! but my executive still treat me many things and belanja me lots!!! then muhu also treat me mcd 2morow later on!! 2 days being treat by ppl!!! really want tothanks to all of them!! really like sister and brother who are teaching me and i hope i can make them understand i really appreciate them whatever they done!!
From muhu infomation , he told me one taylor students is acting rudes and stupidness at the training!! why have to be someone think he was the god of the world and he knew evthing which understimate ppl who have working for 10 years++ but only they dont have any certificate!!! I should say respect la!!! cb kia!! so marvellous better go do your own business and no need to study anymore !!!
First thing What i remember was Mr.Asad gave me Rm100 tips !!! + other tips i think i got Rm130 gua!!! hehe!!! quite a good thing happen to me!!! later on is Miss monica , she is mr.taimur right hand woman!!! she represent the asian!!! quite a big position she have!! hehe f*ck!!! damm Fu*k!!! dulan !! i really forgot what i want to write edi!! got plenty of things wanna write and split it out!!! sien!!
most memorable is me and my executive , diana v check 25rooms in 1 hour 30 min times!!! is reallly an unforgettable experience!!! i think i really get some knowledge over here!!! staff here is OK and friendly to me since i was trainee!!!
the time with diana was such a rush!! as she mention this guest is tourism malaysian board ppl coming in!!! that why we have to make sure the 100% ok and evthing is perfect to them!! hotel business is depend on them!!! I check the 25 bathroom make sure evthing is ok and 1 thing must make sure is NO FU*KCing hair inside the bathroom however i check 99% of room got hair!!! wtf the housekeeping ppl doin!!! gth la ask them!!! safety box have to check as customer normally hand dunno what happen!!! must touch and make it lock!! I saw different types or room and quite understand what the hotel do for business and my exe also told me some tips whenever i stay at hotel!! haha!! later on some weird things happen to me and exe!!! whenever we wannna go to the floor to check the room!! the lift will automatically press the floor number!!! gosh!!! sob!!! really got ghost meh!!! sien!! better let me see u be4 i kill u!!! haha
Others day I rememeber I with Mr.Ravi , legend worldwide manager!!! really a cool guy!!! speakable person who can make u satisficed!!! superb fun and enjoyable i able to see 2 apartment bedroom !!! really a lucky guy!!!
consider lucky!! hold on first!! hehe , My executive , diana also treat me KFC the day after 2morow !!! such a luckable day!! haih really a remarkable day for me!!!
Working there is really quite fun and can say is win win situation!! even no money was paid!! but my executive still treat me many things and belanja me lots!!! then muhu also treat me mcd 2morow later on!! 2 days being treat by ppl!!! really want tothanks to all of them!! really like sister and brother who are teaching me and i hope i can make them understand i really appreciate them whatever they done!!
From muhu infomation , he told me one taylor students is acting rudes and stupidness at the training!! why have to be someone think he was the god of the world and he knew evthing which understimate ppl who have working for 10 years++ but only they dont have any certificate!!! I should say respect la!!! cb kia!! so marvellous better go do your own business and no need to study anymore !!!
Tuesday, May 13, 2008
ENLIGHTED DAY
Today is a special day to me!! 2 days ago !! i met our hotel guest , Miss Monika from japan but born in taiwan!!! I bring her to buy the reload card cuz she dunno where to buy and never use malaysian handphone be4!!! alright that the little part with miss Monika !!!
Today Miss Monika introduce me her brother !!! Mr. Tom chang!! U guys wont believe what he told me later on!!!
Firstly , he asked me how old am i!! then he start talking to me!!! He say when i turn 30 years old , i will serious in work and will sucecess!!! beside i got lot of good fate with people and worker!! he say finding a job for me is not a problem!!! then he also said i got a of love fate!!! lots of girl will look for me even i not looking for them!! haha not all la but got some!! hehe
This uncle really enlighted me!! beside i think he know how to see the fate of people!!! he also told me to read a book call president but got lion heart!! author is yang chang shou!! taiwan famous hotelier!!!
Today quite lucky cuz this uncle enlighted me !! he teach me how to become a man!!! tq learn a good lesson today!!!
Today Miss Monika introduce me her brother !!! Mr. Tom chang!! U guys wont believe what he told me later on!!!
Firstly , he asked me how old am i!! then he start talking to me!!! He say when i turn 30 years old , i will serious in work and will sucecess!!! beside i got lot of good fate with people and worker!! he say finding a job for me is not a problem!!! then he also said i got a of love fate!!! lots of girl will look for me even i not looking for them!! haha not all la but got some!! hehe
This uncle really enlighted me!! beside i think he know how to see the fate of people!!! he also told me to read a book call president but got lion heart!! author is yang chang shou!! taiwan famous hotelier!!!
Today quite lucky cuz this uncle enlighted me !! he teach me how to become a man!!! tq learn a good lesson today!!!
Sunday, May 11, 2008
3 incident and my lucky day
alright!!! blogs!! write again since i got time! hmm!! let see!! got 3 incident i would love to write about!!!
1st incident :
A woman , from govertment servant, suddenly pull out the door!!1 and request to see our hotel manager!! my GSE , was polited ask her what wrong and what the matter , she said : i do not want to talk to u!!wakau damm rude and really cant stand on her!! my GSE said wait a moment and she got the am on duty !! lucky she saw our f/o manager !! she talk so fucking loud and request my f/o to give her the room free orelse she will bring it to tribal court!! my manager only told her only can rebate for u !! nothing else v can do!! u 1 to sue then sue lor!! she complains : the iron and iron board cannot be use!! , call the operator and she is rude and dunno put through her where , need to wait very long!! lot of stupid complain!! worst thing is she anger at me said!! what is this hotel is it 5 star of what!! and if i cannot get my flight at 3pm u hotel kenna from me!!! worst thing was yesterday staff did not done their job!! now my GSE and bang Izhar cannot find the regs card cuz v need to tear off the pre-auth slip in front of guess!!! bang Izhar told her i promise i will tear off the paper and wont let it charge!! the lady is fucking angry and my GSE told me may be she come PMS !! means period!!! haha!!! wtf overall this lady is hard to serve!!! another am told us that v cannot give her free stay if not this case going to happen over and over again!!!
Incident 2 :
3 european guys come to our hotel with a happy feeling , one of them had came to malaysia few year ago and they stay at junior suite room due to our hotel is fullly book and no choice to upgrade their room with the same price!! so when they come in!! of course v are in low season!! room for executive still available so v will let them stay at the executive room!!! however later on , they complaint a lot of thing , this cannot that cannot!! make my GSE pissed off!!haha!! she is a executive really must know how to take responsibility and power!! she explain to the europeans ppl that!! sir when u check in on last year our hotel occupancy is high leave us no choice but upgrade ur room!! today v are running in low occupancy so sir if u want ur room face the kl view v can upgrade ur room to junior suite which is Rm 600++ different with the room u book which are exucutive room 400++!!
haha! sure they dont 1 !! so they will accept it whatever! my GSE infrom us !! this 3 matselleh want anything juz give them!!! she dun 1 serve them and if they dare complaint they gg!!! haha
Incident 3 :
2 singaporeans come to check in today!!! Suddenly , they want to check up on the day they check in and they are rushing back to singapore!! they call Mas operator , they told them air ticket was fully book!! they do not believe it!!! they will go to the KLIA and found out themself !!! So , they told diana to hold their room first , incase they cant take the plane , they will come back and stay!! Diana told them , I only can hold the room untill 7pm cuz be4 7pm i can charge u half day!!! over 7pm i have to charge u full day!! the customer say no a problem!! diana is damm pity !! suppose to go back at 5pm de cuz of this customer need to wait till 7pm!! cham!! i dun care la !!1 go back at 5 pm then ciaoz! is quite cool to let me see 3 incident with my open eyes!!! hehe quite a good experience
My lucky day !! was I was given a chance to standby at the hotel lobby to escort the prime minister to the ballroom! diana took me to go there!!! and standby!!! muahahaa!!! i really a lucky boy!!! diana also told me that!! Pm come to our hotel really like a king coming!!! red carpet!!! security damm lots!!! reporters and cameraman are standing by!!! geng!!!really want to thanks to diana.. she the 1 who teach me evthing and learn evthing!! THANKS YOU DIANA JAY
1st incident :
A woman , from govertment servant, suddenly pull out the door!!1 and request to see our hotel manager!! my GSE , was polited ask her what wrong and what the matter , she said : i do not want to talk to u!!wakau damm rude and really cant stand on her!! my GSE said wait a moment and she got the am on duty !! lucky she saw our f/o manager !! she talk so fucking loud and request my f/o to give her the room free orelse she will bring it to tribal court!! my manager only told her only can rebate for u !! nothing else v can do!! u 1 to sue then sue lor!! she complains : the iron and iron board cannot be use!! , call the operator and she is rude and dunno put through her where , need to wait very long!! lot of stupid complain!! worst thing is she anger at me said!! what is this hotel is it 5 star of what!! and if i cannot get my flight at 3pm u hotel kenna from me!!! worst thing was yesterday staff did not done their job!! now my GSE and bang Izhar cannot find the regs card cuz v need to tear off the pre-auth slip in front of guess!!! bang Izhar told her i promise i will tear off the paper and wont let it charge!! the lady is fucking angry and my GSE told me may be she come PMS !! means period!!! haha!!! wtf overall this lady is hard to serve!!! another am told us that v cannot give her free stay if not this case going to happen over and over again!!!
Incident 2 :
3 european guys come to our hotel with a happy feeling , one of them had came to malaysia few year ago and they stay at junior suite room due to our hotel is fullly book and no choice to upgrade their room with the same price!! so when they come in!! of course v are in low season!! room for executive still available so v will let them stay at the executive room!!! however later on , they complaint a lot of thing , this cannot that cannot!! make my GSE pissed off!!haha!! she is a executive really must know how to take responsibility and power!! she explain to the europeans ppl that!! sir when u check in on last year our hotel occupancy is high leave us no choice but upgrade ur room!! today v are running in low occupancy so sir if u want ur room face the kl view v can upgrade ur room to junior suite which is Rm 600++ different with the room u book which are exucutive room 400++!!
haha! sure they dont 1 !! so they will accept it whatever! my GSE infrom us !! this 3 matselleh want anything juz give them!!! she dun 1 serve them and if they dare complaint they gg!!! haha
Incident 3 :
2 singaporeans come to check in today!!! Suddenly , they want to check up on the day they check in and they are rushing back to singapore!! they call Mas operator , they told them air ticket was fully book!! they do not believe it!!! they will go to the KLIA and found out themself !!! So , they told diana to hold their room first , incase they cant take the plane , they will come back and stay!! Diana told them , I only can hold the room untill 7pm cuz be4 7pm i can charge u half day!!! over 7pm i have to charge u full day!! the customer say no a problem!! diana is damm pity !! suppose to go back at 5pm de cuz of this customer need to wait till 7pm!! cham!! i dun care la !!1 go back at 5 pm then ciaoz! is quite cool to let me see 3 incident with my open eyes!!! hehe quite a good experience
My lucky day !! was I was given a chance to standby at the hotel lobby to escort the prime minister to the ballroom! diana took me to go there!!! and standby!!! muahahaa!!! i really a lucky boy!!! diana also told me that!! Pm come to our hotel really like a king coming!!! red carpet!!! security damm lots!!! reporters and cameraman are standing by!!! geng!!!really want to thanks to diana.. she the 1 who teach me evthing and learn evthing!! THANKS YOU DIANA JAY
Friday, May 09, 2008
2 days blogs , conflict , relationship , maturity , patientcy
Yesterday, what I could remember was after I reach the legend crest and I work no more than 1 hour , start fighting edi , the guest who juz pull out the door and screamed said : can i speak to your manager!!!
unbelieveable , my guest service executive also cannot earn respect from her!!! juz push my GSE to get the people who incharge to solve this complaint!! finally diana found our F/o manager , Mr. shamreen!! He took over this problem and understand that what has going wrong with this customer! actually , her complaint is about the room is sucks , no hot water , fruit basket did not receive the 5 star service while she stayed at executive room , iron and iron board got problem and bath room got problem!! operator staff is rude!!! i dunno how our f/o manager handle it but i still think the legend hotel is lack of staff and is efficiency is low!!! !!
overall this dramatic type is the most fascinating thing you can see in the hotel evday!!! thursday I cant go to conceirge as they have too many staff already and diana will arrange me back to Legend Crest!!
hehe later diana teach me to do posting and do balancing!!! balacing is v need to print out a paper that contain the whole day cash flow and credit card sales and then v need to balance with other paper to make sure it is deli!!! when do posting , we will put the money into remuitable of funds envelope and v need to use stalumtape as v do not want anybody to change our money !!! I think i learn all of it for wednesday !!!
haih!!! today is wed feel like waanna go watch movie de!!!! when i wanna go back !!! rain cats and dogs , diana ask me to wait awhile be4 go back as I don't have umbrella!!
OK now the worst part in my life appear edi!!! KTM the fucking cheapest transportation and 2 station only that could reach my house took approximately 10 min to reach kepong , however i end 2 hours only can reach kepong!! from 5.30- 7.30 !! dulan like shit !!!
nvm once go back i ask my younger brother to accompany me to go swimming !! v swam for few round then get up and ciaoz!!! Feel sohai edi this few days always go jeff house after dinner!!! I should stay with my mom and talk to her!!! cham going to be gay with him edi!!! fuck up!!!
Alright now is talking about thursday !!! evthing seem nothing happen!! woke up early and go market to buy some breakfast to eat!!! after that lucky mom fetch me go there!!! so i save up 15 min time to walk to Ktm ! yesterday reach liao guest is so little !! Not that much !!
lunch i ate pizza hut with muhu!! he really a experience guy that i can learn something from him for sure!! i just eager to learn and always ask question!!! after lunch i go conceirge , I spend my time around 30 min to learn something!!! it did!!! i did learn somthing!!! overall nothing special!!
today went back 2gether with diana!! after that , keeen sms me whether want to go clubbing!1 haah sorry no mood la!! and worst part i fucking have to wait for the train for 1hours edi piss off!!! 2 days like that dulan like shit!!1 keen somemore want to gek me!! sob sob!1 nvm is not his fault btw!! i edi became smart!! i gamble wit god!! i took seremban train to kl central to wait the train to come!! haha finally I won over the god!!
so , I glad i able to write to 2days blog in once time , may be i less something important part to write !! but nvm!! try to remember as much as i could cuz sometime recall thing is not an easy thing!!!
unbelieveable , my guest service executive also cannot earn respect from her!!! juz push my GSE to get the people who incharge to solve this complaint!! finally diana found our F/o manager , Mr. shamreen!! He took over this problem and understand that what has going wrong with this customer! actually , her complaint is about the room is sucks , no hot water , fruit basket did not receive the 5 star service while she stayed at executive room , iron and iron board got problem and bath room got problem!! operator staff is rude!!! i dunno how our f/o manager handle it but i still think the legend hotel is lack of staff and is efficiency is low!!! !!
overall this dramatic type is the most fascinating thing you can see in the hotel evday!!! thursday I cant go to conceirge as they have too many staff already and diana will arrange me back to Legend Crest!!
hehe later diana teach me to do posting and do balancing!!! balacing is v need to print out a paper that contain the whole day cash flow and credit card sales and then v need to balance with other paper to make sure it is deli!!! when do posting , we will put the money into remuitable of funds envelope and v need to use stalumtape as v do not want anybody to change our money !!! I think i learn all of it for wednesday !!!
haih!!! today is wed feel like waanna go watch movie de!!!! when i wanna go back !!! rain cats and dogs , diana ask me to wait awhile be4 go back as I don't have umbrella!!
OK now the worst part in my life appear edi!!! KTM the fucking cheapest transportation and 2 station only that could reach my house took approximately 10 min to reach kepong , however i end 2 hours only can reach kepong!! from 5.30- 7.30 !! dulan like shit !!!
nvm once go back i ask my younger brother to accompany me to go swimming !! v swam for few round then get up and ciaoz!!! Feel sohai edi this few days always go jeff house after dinner!!! I should stay with my mom and talk to her!!! cham going to be gay with him edi!!! fuck up!!!
Alright now is talking about thursday !!! evthing seem nothing happen!! woke up early and go market to buy some breakfast to eat!!! after that lucky mom fetch me go there!!! so i save up 15 min time to walk to Ktm ! yesterday reach liao guest is so little !! Not that much !!
lunch i ate pizza hut with muhu!! he really a experience guy that i can learn something from him for sure!! i just eager to learn and always ask question!!! after lunch i go conceirge , I spend my time around 30 min to learn something!!! it did!!! i did learn somthing!!! overall nothing special!!
today went back 2gether with diana!! after that , keeen sms me whether want to go clubbing!1 haah sorry no mood la!! and worst part i fucking have to wait for the train for 1hours edi piss off!!! 2 days like that dulan like shit!!1 keen somemore want to gek me!! sob sob!1 nvm is not his fault btw!! i edi became smart!! i gamble wit god!! i took seremban train to kl central to wait the train to come!! haha finally I won over the god!!
so , I glad i able to write to 2days blog in once time , may be i less something important part to write !! but nvm!! try to remember as much as i could cuz sometime recall thing is not an easy thing!!!
Tuesday, May 06, 2008
A day of bored and blur!!! (",)
Today woke up at 8.30am , like usual time , lazy to wake up!! go market , saw swee ling and going to plan to watch love movie with her!!! only she can accompany!!! guys cannot count on!!! ling jie always my best friend !!!
reach home, watch tai ji drama again haha!! made a promise to myself edi , did not want to be late again to legend!! feel paiseh cuz evtime i almost reach there 5 min earlier when suppose to be there 15 min earlier!!! haih cham!!!
today i go to operator 1st!!! see what they have finally let me get the hotel list tel list!!! haha almost can get ev ppl position!!! 2morow may be i will go operator to see what thing i can do!! hehe !!! overall nothing i do at operator!!! cuz was waste my fucking time overthere doin nothing !!! waste time!!
after that , take my lunch at cafeteria!! saw muhu and chat with him awhile , and now i only know cruise life is not that easy to cope with!!! haih!!! suppose to plan a trip with ann, my bro cum my sis!!! dunno leh !!! heard ,muhu said abit feel like dun1 to work at cruise anymore!!!
come back liao!! i go legend crest lor!! help diana to serve the guest welcome drink and also clear table and also setting up the meeting room , give breakfast voucher to conceirge so that they can send it to the room!!! now i also know they , diana also have to do posting which means they have to print out a paper noted that how much of cash flow they had use in 1 day!!!at legend crest what best thing i can learn is i can eat the food there which meansa VIP food cuz i need to taste if not customer ask i would'nt know ... cham!! eat like tat sure fat like hell!!!
went back that time saw F & B senior i thing , cuz as i remembered he serve the owner of the hotel!!! chat with him awhile then went home!! what curios me is the Facebook founder Mark Zuckerberg age 23 and in the forbes list 785th millioraire in the world!! omg !! create a prorgramme like this can become millionaire at the age of 23 , so fucking young!! admired , jealous and have green eye toos!!!
watsover!! here i wish my bro and sis all the bests and take k forever same goes to my family!!! love u all very much!! nowadays friendship is hard to build and love too!! i will aprreciate each one of u who alwiz be my side!!! tq
reach home, watch tai ji drama again haha!! made a promise to myself edi , did not want to be late again to legend!! feel paiseh cuz evtime i almost reach there 5 min earlier when suppose to be there 15 min earlier!!! haih cham!!!
today i go to operator 1st!!! see what they have finally let me get the hotel list tel list!!! haha almost can get ev ppl position!!! 2morow may be i will go operator to see what thing i can do!! hehe !!! overall nothing i do at operator!!! cuz was waste my fucking time overthere doin nothing !!! waste time!!
after that , take my lunch at cafeteria!! saw muhu and chat with him awhile , and now i only know cruise life is not that easy to cope with!!! haih!!! suppose to plan a trip with ann, my bro cum my sis!!! dunno leh !!! heard ,muhu said abit feel like dun1 to work at cruise anymore!!!
come back liao!! i go legend crest lor!! help diana to serve the guest welcome drink and also clear table and also setting up the meeting room , give breakfast voucher to conceirge so that they can send it to the room!!! now i also know they , diana also have to do posting which means they have to print out a paper noted that how much of cash flow they had use in 1 day!!!at legend crest what best thing i can learn is i can eat the food there which meansa VIP food cuz i need to taste if not customer ask i would'nt know ... cham!! eat like tat sure fat like hell!!!
went back that time saw F & B senior i thing , cuz as i remembered he serve the owner of the hotel!!! chat with him awhile then went home!! what curios me is the Facebook founder Mark Zuckerberg age 23 and in the forbes list 785th millioraire in the world!! omg !! create a prorgramme like this can become millionaire at the age of 23 , so fucking young!! admired , jealous and have green eye toos!!!
watsover!! here i wish my bro and sis all the bests and take k forever same goes to my family!!! love u all very much!! nowadays friendship is hard to build and love too!! i will aprreciate each one of u who alwiz be my side!!! tq
My 1st = My last day in OPERATOR ??
Time is 12:54am when i wrote this blog about yesterday what going on!!! haih!! as far as i remembered i still manage to flash back what was going on!!
Woke up at 8.30am , had breakfast with sion then went ktm by walking!! fucking hot and i always fucking late to there!! dulan edi and frustrated!!! I hope no more late to work anymore , even is my training!!! gosh!!!
ok , worst was i forgot to bring my locker key!!! cb!! i damm blur as doreen say me!! sien!!!! again make my tampered went high like a torpedo !!
later on , go operator department!! suppose I want to know what is going on overthere and see what kind of job they do!!! any speciality ?
answer is hell no!!! as far as i knew , the computer system called PABX control all the hotel systen like pc , internet , conncetion , call !!!!
beside they also have 1 machine that record data how many and what customer is calling about !!!! neither than that , they also used a pc as calling data , what ever call come in or come out will record on their system!!
other than that is operator job is just take phone call and transfer called to various department that required by the hotel guest!!!! operator and call center almost the same job!! but call centre main priority was to solve complaint!!! so whatever or so called don't care what fuck u 1 complaint , just go there!!
kak also told me that v also need to help receiption to fill up the guest profile!!! so need a lot of knowledge and also smartness!!! hehe!!! beside , they also have pager for each manager or postion which is high , where easy for the operator to contact them!! and also they need to write the breakfast voucher for the guest and write on a guest card and put voucher according the number of night and number of pax.
overcall ,operator can learn in 1 day!! later on , i go back to legend crest to help diana!!! hehe!! she really a good superior for me!! and based on her 6 years exp!!! really can learn a lot from a senior!!! lucky she take k of me!!! hehe!!!not say take k!! not bully me enuf liao !!! muahaha!!!
now i dunno what the fuck i wrtie blog!!! fucking late edi!! may be i have something i havent clear of!! haih!!! sien!! hope later i can have a nice nap!!! without ppl disturb me!!! ..... !!!!....!!...!!..???blur blur!!!! ???!!!??!?!??
Woke up at 8.30am , had breakfast with sion then went ktm by walking!! fucking hot and i always fucking late to there!! dulan edi and frustrated!!! I hope no more late to work anymore , even is my training!!! gosh!!!
ok , worst was i forgot to bring my locker key!!! cb!! i damm blur as doreen say me!! sien!!!! again make my tampered went high like a torpedo !!
later on , go operator department!! suppose I want to know what is going on overthere and see what kind of job they do!!! any speciality ?
answer is hell no!!! as far as i knew , the computer system called PABX control all the hotel systen like pc , internet , conncetion , call !!!!
beside they also have 1 machine that record data how many and what customer is calling about !!!! neither than that , they also used a pc as calling data , what ever call come in or come out will record on their system!!
other than that is operator job is just take phone call and transfer called to various department that required by the hotel guest!!!! operator and call center almost the same job!! but call centre main priority was to solve complaint!!! so whatever or so called don't care what fuck u 1 complaint , just go there!!
kak also told me that v also need to help receiption to fill up the guest profile!!! so need a lot of knowledge and also smartness!!! hehe!!! beside , they also have pager for each manager or postion which is high , where easy for the operator to contact them!! and also they need to write the breakfast voucher for the guest and write on a guest card and put voucher according the number of night and number of pax.
overcall ,operator can learn in 1 day!! later on , i go back to legend crest to help diana!!! hehe!! she really a good superior for me!! and based on her 6 years exp!!! really can learn a lot from a senior!!! lucky she take k of me!!! hehe!!!not say take k!! not bully me enuf liao !!! muahaha!!!
now i dunno what the fuck i wrtie blog!!! fucking late edi!! may be i have something i havent clear of!! haih!!! sien!! hope later i can have a nice nap!!! without ppl disturb me!!! ..... !!!!....!!...!!..???blur blur!!!! ???!!!??!?!??
Sunday, May 04, 2008
The fifth day = last day at Legend Crest
Now is 1.00am!!! freaking dulan!! just now dota make me i 1 to kill ppl and cut them into pieces!! cb internet cb!!! computer!! wadafak!!! waste my fucking money and fucking energy!!!! frustrated like shit!!!
Today was my last day!!! again!!! cb!! i late again due to ktm today is delayed!! sien!!! went there saw kak wahidah busy serving the price of oman!! hehe today again i able to serve him!! quite a honour even he was low profile!!! 15 days he had to pay up to Rm 40000!! unbelieveable!!! fucking rich!!
later on bang izahar came edi!! chit chat with him and share some businesss minded opionion!!! haha!!!! wadafak v talking about is P&C!!! knew the staff at legend crest make me know how the operations runs!!! quite impressing !! politic of the company , among workers!!! damm lots!!! legend hotel curreny lack of staff!!! making ev department is headache and stresS!!! today i again try the food for the customer !!!eat untill i dont have appetite!!! quite sien and dulan !!! 5pm i go break!!! i dunno where i should go
Walk down and up finally sit down at cafe!!! drink milo!!! rest around 35 min!! then i go back to legend crest to speak up with band izahar!! hehe!!!
izahar told me that v need to be humbe and low profile!!! do not be arrogant or something else that make ppl hate u!! try to make ev1 of ur friend love and like u!! think some way!!!
Go back dunno what the fuck happen argue with parents!! sien!! i moody today!!! fucking moody!!! sien!!! i dunno what to write and how to write someting!! juz 1 publish a blog to my site!!!recall back HRH his royal highness!!!
LOVE TO Being In LOVE
Today was my last day!!! again!!! cb!! i late again due to ktm today is delayed!! sien!!! went there saw kak wahidah busy serving the price of oman!! hehe today again i able to serve him!! quite a honour even he was low profile!!! 15 days he had to pay up to Rm 40000!! unbelieveable!!! fucking rich!!
later on bang izahar came edi!! chit chat with him and share some businesss minded opionion!!! haha!!!! wadafak v talking about is P&C!!! knew the staff at legend crest make me know how the operations runs!!! quite impressing !! politic of the company , among workers!!! damm lots!!! legend hotel curreny lack of staff!!! making ev department is headache and stresS!!! today i again try the food for the customer !!!eat untill i dont have appetite!!! quite sien and dulan !!! 5pm i go break!!! i dunno where i should go
Walk down and up finally sit down at cafe!!! drink milo!!! rest around 35 min!! then i go back to legend crest to speak up with band izahar!! hehe!!!
izahar told me that v need to be humbe and low profile!!! do not be arrogant or something else that make ppl hate u!! try to make ev1 of ur friend love and like u!! think some way!!!
Go back dunno what the fuck happen argue with parents!! sien!! i moody today!!! fucking moody!!! sien!!! i dunno what to write and how to write someting!! juz 1 publish a blog to my site!!!recall back HRH his royal highness!!!
LOVE TO Being In LOVE
Saturday, May 03, 2008
My Fourth day in legend crest
Yesterday was my fourth day!!! gosh !!holymama!! i got there at 11.55pm !!! damm shit!! really bored of doing my internship!!! quit or not! haha!!! sien!!!
erm!!! yest diana and me just chit chat overthere! no customer at all!!! sien!!! then late afternoon diana bring me to go visit executive room and junior suite room!! each room is big and nice!! executive deluxe room got 3 tv ! cant believe rite!! hahaha!! damm rich the people who staying here!!
erm... I didt rest yesterday cuz i want to wait till go back then have dinner at home!! after that , diana called me and ask me come to reception , cuz she wanted to show me !! the room that i asked : tokapi and marilyn mooroe penthouse!!! hehe
Is marvellous and spectacular!! the room i view in pc is nice like shit!! tokapi style is arabian and carrabien style , marilyn mooroe more to her picture all over the penthouse!! hehe!!
while diana and me was viewing the room , the reception staff get scolded by the guest!! he was so fucking stupid !!! diana was beside , he don't want to ask !!! he settle himself !!! cuz he dunno what the guest want and he dunno how to answer the guest!!! icident was like this!! legend crest customer promotion rate is Rm220 , now the guest got 80% disc voucher!!! the guest ask him disc 80% means I only paid Rm44 , but the staff said no no , you need to pay Rm120+... the guest ask him how you calculate the Rm120!!! haha!!! he blur for so long!!! then only figure out that guest who had voucher cannot use the promotion rate but must use the publish rate or called rack rate Rm600 , 80% then will become Rm120!!!! such a stupid ppl and happy to see this icident happen.
8.30Pm reach home , ate my dinner then go watch movie with sion and his parents!!! Iron man movie is just so so!! not much of interesting!!! hehe!!! after that v go yam cha!! yesterday I receive an unpredictable sms!!!! sy sms me said happy belated birthday!! unbelieveable!!! ya she fine now , glad to hear she ok and happy!! for me same too!! single also best !! haha!!! couple too many thing to think liao!!!
erm!!! yest diana and me just chit chat overthere! no customer at all!!! sien!!! then late afternoon diana bring me to go visit executive room and junior suite room!! each room is big and nice!! executive deluxe room got 3 tv ! cant believe rite!! hahaha!! damm rich the people who staying here!!
erm... I didt rest yesterday cuz i want to wait till go back then have dinner at home!! after that , diana called me and ask me come to reception , cuz she wanted to show me !! the room that i asked : tokapi and marilyn mooroe penthouse!!! hehe
Is marvellous and spectacular!! the room i view in pc is nice like shit!! tokapi style is arabian and carrabien style , marilyn mooroe more to her picture all over the penthouse!! hehe!!
while diana and me was viewing the room , the reception staff get scolded by the guest!! he was so fucking stupid !!! diana was beside , he don't want to ask !!! he settle himself !!! cuz he dunno what the guest want and he dunno how to answer the guest!!! icident was like this!! legend crest customer promotion rate is Rm220 , now the guest got 80% disc voucher!!! the guest ask him disc 80% means I only paid Rm44 , but the staff said no no , you need to pay Rm120+... the guest ask him how you calculate the Rm120!!! haha!!! he blur for so long!!! then only figure out that guest who had voucher cannot use the promotion rate but must use the publish rate or called rack rate Rm600 , 80% then will become Rm120!!!! such a stupid ppl and happy to see this icident happen.
8.30Pm reach home , ate my dinner then go watch movie with sion and his parents!!! Iron man movie is just so so!! not much of interesting!!! hehe!!! after that v go yam cha!! yesterday I receive an unpredictable sms!!!! sy sms me said happy belated birthday!! unbelieveable!!! ya she fine now , glad to hear she ok and happy!! for me same too!! single also best !! haha!!! couple too many thing to think liao!!!
Friday, May 02, 2008
MY THIRD DAY IN LEGEND CREST
Yesterday was my third day!!! erm!!! damm shit!!! i late for 15 min!!! i feel sorry about it!!! later on diana told me it was ok!! she remind me to remember to come 15 min earlier next time!!!
later on , diana bring me to the executive lounge !! Guest service officer is damm cham!!! they need to do housekeeping!!! inside the room got internet , minibar , sofa , and corridor . for the toilet they have bath tub , shower !!! every lucky to have a chance to see the executive lounge!!! hehe!!!! the sad part was v need to do the room inspection!!! like housekeeper when the seasoon is very very busy!!!
later on , again today v do nothing !!! no customer !! they told me whole morning only got 1 customer came !! cham!! i came to work in the low season!!! after tat !!! i go eat alone at the mall restaurant!! I ate claypot chicken rice!!! cham sian!!!!
be4 i went back diana give me some information about the front office !!! she really nice!! after tat kak wahidah taught me how to setup a cocktail hours!!!! need to put 4 bb plate and tong then need to put hanger. TOday i gotto learn man!!! hehe!!!
later on , diana bring me to the executive lounge !! Guest service officer is damm cham!!! they need to do housekeeping!!! inside the room got internet , minibar , sofa , and corridor . for the toilet they have bath tub , shower !!! every lucky to have a chance to see the executive lounge!!! hehe!!!! the sad part was v need to do the room inspection!!! like housekeeper when the seasoon is very very busy!!!
later on , again today v do nothing !!! no customer !! they told me whole morning only got 1 customer came !! cham!! i came to work in the low season!!! after tat !!! i go eat alone at the mall restaurant!! I ate claypot chicken rice!!! cham sian!!!!
be4 i went back diana give me some information about the front office !!! she really nice!! after tat kak wahidah taught me how to setup a cocktail hours!!!! need to put 4 bb plate and tong then need to put hanger. TOday i gotto learn man!!! hehe!!!
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