Today woke up at 8.30am , like usual time , lazy to wake up!! go market , saw swee ling and going to plan to watch love movie with her!!! only she can accompany!!! guys cannot count on!!! ling jie always my best friend !!!
reach home, watch tai ji drama again haha!! made a promise to myself edi , did not want to be late again to legend!! feel paiseh cuz evtime i almost reach there 5 min earlier when suppose to be there 15 min earlier!!! haih cham!!!
today i go to operator 1st!!! see what they have finally let me get the hotel list tel list!!! haha almost can get ev ppl position!!! 2morow may be i will go operator to see what thing i can do!! hehe !!! overall nothing i do at operator!!! cuz was waste my fucking time overthere doin nothing !!! waste time!!
after that , take my lunch at cafeteria!! saw muhu and chat with him awhile , and now i only know cruise life is not that easy to cope with!!! haih!!! suppose to plan a trip with ann, my bro cum my sis!!! dunno leh !!! heard ,muhu said abit feel like dun1 to work at cruise anymore!!!
come back liao!! i go legend crest lor!! help diana to serve the guest welcome drink and also clear table and also setting up the meeting room , give breakfast voucher to conceirge so that they can send it to the room!!! now i also know they , diana also have to do posting which means they have to print out a paper noted that how much of cash flow they had use in 1 day!!!at legend crest what best thing i can learn is i can eat the food there which meansa VIP food cuz i need to taste if not customer ask i would'nt know ... cham!! eat like tat sure fat like hell!!!
went back that time saw F & B senior i thing , cuz as i remembered he serve the owner of the hotel!!! chat with him awhile then went home!! what curios me is the Facebook founder Mark Zuckerberg age 23 and in the forbes list 785th millioraire in the world!! omg !! create a prorgramme like this can become millionaire at the age of 23 , so fucking young!! admired , jealous and have green eye toos!!!
watsover!! here i wish my bro and sis all the bests and take k forever same goes to my family!!! love u all very much!! nowadays friendship is hard to build and love too!! i will aprreciate each one of u who alwiz be my side!!! tq
Tuesday, May 06, 2008
My 1st = My last day in OPERATOR ??
Time is 12:54am when i wrote this blog about yesterday what going on!!! haih!! as far as i remembered i still manage to flash back what was going on!!
Woke up at 8.30am , had breakfast with sion then went ktm by walking!! fucking hot and i always fucking late to there!! dulan edi and frustrated!!! I hope no more late to work anymore , even is my training!!! gosh!!!
ok , worst was i forgot to bring my locker key!!! cb!! i damm blur as doreen say me!! sien!!!! again make my tampered went high like a torpedo !!
later on , go operator department!! suppose I want to know what is going on overthere and see what kind of job they do!!! any speciality ?
answer is hell no!!! as far as i knew , the computer system called PABX control all the hotel systen like pc , internet , conncetion , call !!!!
beside they also have 1 machine that record data how many and what customer is calling about !!!! neither than that , they also used a pc as calling data , what ever call come in or come out will record on their system!!
other than that is operator job is just take phone call and transfer called to various department that required by the hotel guest!!!! operator and call center almost the same job!! but call centre main priority was to solve complaint!!! so whatever or so called don't care what fuck u 1 complaint , just go there!!
kak also told me that v also need to help receiption to fill up the guest profile!!! so need a lot of knowledge and also smartness!!! hehe!!! beside , they also have pager for each manager or postion which is high , where easy for the operator to contact them!! and also they need to write the breakfast voucher for the guest and write on a guest card and put voucher according the number of night and number of pax.
overcall ,operator can learn in 1 day!! later on , i go back to legend crest to help diana!!! hehe!! she really a good superior for me!! and based on her 6 years exp!!! really can learn a lot from a senior!!! lucky she take k of me!!! hehe!!!not say take k!! not bully me enuf liao !!! muahaha!!!
now i dunno what the fuck i wrtie blog!!! fucking late edi!! may be i have something i havent clear of!! haih!!! sien!! hope later i can have a nice nap!!! without ppl disturb me!!! ..... !!!!....!!...!!..???blur blur!!!! ???!!!??!?!??
Woke up at 8.30am , had breakfast with sion then went ktm by walking!! fucking hot and i always fucking late to there!! dulan edi and frustrated!!! I hope no more late to work anymore , even is my training!!! gosh!!!
ok , worst was i forgot to bring my locker key!!! cb!! i damm blur as doreen say me!! sien!!!! again make my tampered went high like a torpedo !!
later on , go operator department!! suppose I want to know what is going on overthere and see what kind of job they do!!! any speciality ?
answer is hell no!!! as far as i knew , the computer system called PABX control all the hotel systen like pc , internet , conncetion , call !!!!
beside they also have 1 machine that record data how many and what customer is calling about !!!! neither than that , they also used a pc as calling data , what ever call come in or come out will record on their system!!
other than that is operator job is just take phone call and transfer called to various department that required by the hotel guest!!!! operator and call center almost the same job!! but call centre main priority was to solve complaint!!! so whatever or so called don't care what fuck u 1 complaint , just go there!!
kak also told me that v also need to help receiption to fill up the guest profile!!! so need a lot of knowledge and also smartness!!! hehe!!! beside , they also have pager for each manager or postion which is high , where easy for the operator to contact them!! and also they need to write the breakfast voucher for the guest and write on a guest card and put voucher according the number of night and number of pax.
overcall ,operator can learn in 1 day!! later on , i go back to legend crest to help diana!!! hehe!! she really a good superior for me!! and based on her 6 years exp!!! really can learn a lot from a senior!!! lucky she take k of me!!! hehe!!!not say take k!! not bully me enuf liao !!! muahaha!!!
now i dunno what the fuck i wrtie blog!!! fucking late edi!! may be i have something i havent clear of!! haih!!! sien!! hope later i can have a nice nap!!! without ppl disturb me!!! ..... !!!!....!!...!!..???blur blur!!!! ???!!!??!?!??
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